Special/Annual Event Refund Policy:
Refund deadline will vary for WSCC Special/Annual Events. We have deadlines due to commitments to our vendors for special events. The deadline for the 2024 Annual Trunk-or-Treat is Thursday, October 10, 2024, at Noon. Attendees, who register, but do not attend, will be invoiced as if the event was attended. Attendees who cancel after the reservation deadline will be invoiced and held responsible for the event fee. However, in case of unusual or unavoidable circumstances, Chamber staff may provide credit toward future events or refund, with each request being determined on a case-by-case basis.
Event Cancellation by WSCC Chamber of Commerce:
The Western St. Charles County Chamber of Commerce reserves the right to cancel a program/event due to low attendance, inclement weather, or other circumstances which would make the program/event non-viable, including, but not limited to nature, acts of war, governmental emergency, labor strike, or destruction of facilities. If the WSCC Chamber cancels the program/event, registrants will be issued a full refund back to the original payment method. If the registrant paid by credit/debit card more than 10 days prior to the program/event cancellation, a check will be issued instead.
Should circumstances arise that result in the postponement of a program/event, registrations for the original program/event will be automatically transferred to the rescheduled date, and registrants will be contacted. Should the registrants be unable to attend the rescheduled program/event date, the registrants will be issued a full refund back to the original payment method. If the registrant paid by credit/debit card more than 10 days prior to the program/event cancellation, a check will be issued instead.
